Led a team of 4 QA engineers in planning, executing, and reviewing test activities, ensuring high-quality project delivery.

Performed thorough QA and analysis of an AI-driven conversational model, ensuring accurate, context-aware responses and delivering a 25% improvement in model performance and user satisfaction.

Automated test cases using Cypress, increasing test coverage by 40% and reducing manual testing effort by 50%.

Conducted comprehensive front-end, back-end, API, database, and security testing, ensuring robust functionality and seamless data flow across web and mobile platforms.

Collaborated with stakeholders, product managers, and development teams to align requirements, clarify acceptance criteria, and drive efficient QA planning and execution.

Enhanced the quality of 360Training’s e-learning platform by designing and executing comprehensive test scenarios, increasing bug detection by 35% across web, desktop, and mobile applications.

Developed and integrated Selenium test suites into the CI/CD pipeline, cutting release cycle testing time by 40%.

Performed end-to-end testing across front-end, back-end, API, database, and security layers, ensuring reliable functionality for web and mobile platforms.

Implemented load and performance testing to simulate peak user load scenarios on the website, LMS, and course player, resulting in improved scalability and reliability during high-enrollment periods and application usage.

Monitored SRE alerts and analyzed logs to identify root causes, ensuring quick incident resolution.

Contributed to thorough testing across Mobile, Web, and Desktop applications, ensuring high-quality results.

Identified and resolved critical defects in payment and data security modules, strengthening reliability and compliance.

Worked closely with development teams to design and implement robust testing strategies, leading to a 30% reduction in integration issues.

Executed comprehensive functional, performance, and UI/UX testing for game applications, identifying and resolving critical bugs to enhance gameplay experience and stability.

Reduced critical post-release defects by implementing data-driven testing strategies and conducting detailed Root Cause Analysis.

Performed functional, database, API, and UAT testing to validate application workflows and system behavior.

Assisted in creating and executing detailed test plans and test cases, ensuring complete coverage and supporting efficient test execution.

Reported and tracked defects using tools like Jira, collaborating with developers to ensure timely resolution.

Collaborated with developers and product teams to refine requirements, minimizing last-minute changes.

Created and maintained documentation for application workflows to support testing activities and team knowledge sharing.